This article describes additional steps that you can follow in case you are not able to change the IP address of a ControlSpace CC-64 using the common procedure.

Symptom

You already followed the steps described in the article "Changing the IP Address of a Product Using Hardware Manager in ControlSpace Designer" in order to change the ControlSpace CC-64 IP address and it did not work.

Relevant Product(s)

• ControlSpace CC-64
• ControlSpace Designer

Resolution

In this scenario you have two different options:

•  If you are using a managed network switch, you can set the switch port where the ControlSpace CC-64 is connected to 10Mb/Half duplex and try to update again.
•  If you don't have a managed switch, then you can connect the CC-64 directly to your computer and follow the next steps:

1. Go to your Network Connections window
2. Disable all the network interfaces you don't need except the one your are using for connecting the CC-64.  (Right Click on each interface name and select "Disable.")

3. Right-click the network interface you are using and select Properties.

4. In the properties window, click the Configure button.

5. Go to the Advanced tab.
6. In the Property menu, select Speed & Duplex.
7. In the Value Menu, select 10 Mbps Half Duplex.
8. Click OK

9. Try to change the CC-64 IP again.