Issue

In some rare cases, a CSP-1248 or CSP-428 processor can block access to the Configuration Utility (Web UI). When this happens, the unit likely needs a factory reset. This is usually not possible to reset without the Web UI working, so we have a workaround that can be performed.

Solution

For the moment, please contact Product and Technical Support in your region for help with this factory reset. Right now we can't share the script file online. You can find a list of Product and Technical Support contacts on the Contact Us pages of boseprofessional.com.

Keywords: Reset CSP, CSP Web UI, Web UI not loading, Factory Reset CSP

CSP-428 / CSP-1248 - Web UI not loading

Issue

Solution